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SOFTWARE UPDATES

The vehicle may support the download and installation of over-the-air software updates. Over-the-air software allows certain components of the vehicle to be kept up-to-date without the need to visit a retailer/authorised repairer.

The ability to perform an update is simple and intuitive from within the vehicle's infotainment system or via the InControl Remote smartphone app via a mobile device. To enable software updates, terms & conditions must be accepted via the Software Updates instrument panel menu or during vehicle handover. Software updates can be switched on and off at any point.

When a new software update is available, and depending on connectivity, the vehicle automatically begins the download process with no interruption to the vehicle usage. On completion of the download, a notification will display on the touchscreen when starting or switching off the vehicle, asking to begin the installation process.

Follow the on-screen prompt to start the install process or schedule for a preferred time. A preferred time can be set via the Vehicle settings and Software Updates menus in the instrument panel. See INSTRUMENT PANEL MENU.

NOTES

During installation you can access the vehicle at any time, but it will not be possible to enable the vehicle's electric motor.

Upon successful completion of the update, an on-screen notification is given. Following the update, current software version information is visible within the vehicle's infotainment system.

NOTES

It can take up to 35 minutes to complete the update process.

NOTES

For vehicles with an InControl Remote smartphone app, it is possible to set preferred times, receive notifications and track update status via a mobile app. See INCONTROL REMOTE SMARTPHONE APP.

To complete a software update observe the following conditions:

  • The vehicle has to be locked and alarmed to start the installation process.

    NOTES

    Once the installation is initiated the vehicle may still be accessed, however it will not be possible to enable the vehicle's electric motor.

  • The vehicle has to be parked and stationary.

  • The new software must be successfully downloaded to the vehicle.

  • The vehicle needs cellular or Wi-Fi connectivity during the process of performing a software update. See CONNECTIVITY OVERVIEW. See WI-FI CONNECTIVITY.

  • The vehicle has to have a minimum battery charge of 60%.

  • The ambient temperature has to be above -10°C.

  • The terms and conditions for the installation must be accepted.

  • The vehicle update must not be interrupted, either by the vehicle owner or by loss of connectivity.

  • The hazard warning lights, emergency call, assistance call, or stolen vehicle tracking must not be active.

  • The vehicle may need to be associated to an active InControl account. See INCONTROL ACCOUNT SET UP.

  • Charging will be pause when performing battery related software updates.

NOTES

Charging will be paused during the Software Updates installation and resumed after completion.

NOTES

Availability of over the air updates may vary, depending on market and vehicle specification.