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PROTECT

NOTES

Protect features require an InControl account. To register, connect, and activate an InControl account, if it has not already been activated, please refer to the My Jaguar InControl website at: https://incontrol.jaguar.com. Please follow the on-screen instructions.

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When an InControl account is set-up, the user of the account creates a PIN. The PIN is required for certain Remote Essentials features and account management.

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The availability and functionality of Remote Essentials depends on the specification of the vehicle and the market in which the vehicle is used.

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Not all smartphones are compatible. The Jaguar InControl Remote smartphone app is compatible with iPhone™ 5 running iOS 7 and above, and Android phones running v4.0 and above.

Remote Essentials:

In order to use Remote Essentials, first download the Jaguar InControl Remote smartphone app to a phone. Download the app from the Apple App Store or Google Play Store.

Downloading and installing:

  1. Search for the Jaguar InControl Remote smartphone app from the Apple App Store or Google Play Store.

  2. From the list of results, select the Jaguar InControl Remote smartphone app and install it.

  3. When the installation is complete, open the launcher and select the Jaguar InControl Remote smartphone app icon.

  4. Follow the app's Quick Start Guide (QSG) instructions to complete the set-up process.

The Jaguar InControl Remote smartphone app communicates with the vehicle remotely, to check the vehicle's fuel level and estimated range available. Journey logs can be viewed, and the status of the doors and windows checked. The last parked position of the vehicle can be confirmed, along with directions back to that position.

NOTES

Features of the Jaguar InControl Remote smartphone app can be viewed using the Demo Mode function. The features are also explained in the smartphone's app tour on the settings page.

NOTES

Apple and iPhone™ are registered trademarks of Apple Inc., registered in the US and other countries. App Store is a service mark of Apple Inc.

NOTES

Google Play Store is a registered trademark of Google Inc.

Home Screen:

The home screen of the Jaguar InControl Remote smartphone app displays vehicle information, including fuel level, range, and odometer value. A map displaying the user's location as well as the vehicle's parked location is located at the bottom of the app's home screen.

For walking directions to the vehicle, touch the Directions to vehicle tab located underneath the map on the app's home screen. Vehicle alerts are displayed on the bottom of the screen.

Vehicle Status:

The Vehicle Status screen displays the latest status of vehicle alerts such as a low windscreen washer fluid. Each status gives an indication of the health of each alert, as well as offering advice on how to resolve any alerts.

Journeys:

The Journeys screen displays the most recently completed journeys.

NOTES

The Journeys feature can be enabled or disabled via the Settings screen within the Jaguar InControl Remote smartphone app.

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Stored journeys can be viewed, deleted, or downloaded as a .csv file to assist with business expenses.

Assistance:

The Assistance screen displays the vehicle's VIN and registration number. Direct calls can be made to the optimised Jaguar assistance call centre for breakdown assistance. In the event of a vehicle theft, direct calls can be made to the stolen vehicle tracking call centre, if Secure Tracker is fitted.

Settings:

The Settings screen allows the vehicle's security status and the journey recording to be switched on or off. Settings also allows access to the user's InControl account.

Wake Up Timer:
NOTES

The Wake Up Timer feature is available for both Remote Essentials and Remote Premium.

The Remote Essentials and Remote Premium features enter a low power mode 96 hours after the last engine stop. The low power mode action conserves vehicle battery life.

When the vehicle is parked for an extended period, e.g., when on vacation or on a business journey, the user can operate the Wake Up Timer feature. The feature wakes up the Remote Essentials and Remote Premium features on a selected date. Once Wake Up Timer is set, the Remote Essentials and Remote Premium features enters the low power mode after 60 hours. Battery power is then reserved for the wake up.

NOTES

Any date within a 30 day period can be chosen.

Once Wake Up Timer is set, the Remote Essentials and Remote Premium features enter the low power mode after 60 hours. Battery power is then reserved for the wake up.

NOTES

The Wake Up Timer feature cannot be set once the Jaguar InControl Remote smartphone app has shut down.

SOS Emergency Call:

There are two states of SOS emergency call: Automatic and manual operation.

In a crash situation, where the airbags have deployed, an automatic emergency call is made to the emergency services. In a non-crash situation, when emergency assistance is required, the emergency call button can be used manually.

In both states, the button flashes yellow until the emergency services answer the call, at which point the flashing stops.

The vehicle's location, owner details, vehicle details, and problem are automatically sent to the call centre. The appropriate emergency services are despatched to the vehicle's location. Contact with the emergency services agent can be made, at any time, by pressing the SOS emergency call button.

The SOS emergency call button is located in the overhead console, on the right side. See DRIVER CONTROLS.

Press and release the button's cover to reveal the button. A red LED button illuminates in the button. Press the button for 2 seconds to make a direct call to the emergency services.

After use, push the button's cover back into place.

NOTES

If the vehicle is travelling in a different country, the SOS emergency call may still connect. However, the vehicle’s location and the vehicle's details may not be automatically sent to the local provider.

There is a single battery that maintains full system operation in the event that the vehicle's battery is disconnected or disabled. The battery is guaranteed for the vehicle's 3 year warranty period. If the battery requires replacement, the instrument panel displays the message SOS Limited. Consult a retailer/authorised repairer for a replacement battery.

If a fault is detected with the SOS emergency call system, the instrument panel displays the message SOS Limited. If this occurs, the vehicle can still be driven, but consult a retailer/authorised repairer at the earliest opportunity.

Emergency Response in case of Accident (ERA GLONASS) test procedure:
NOTES

Only applicable to Russia, Belarus, Kazakhstan and Armenia

ERA GLONASS is an emergency response system. In the event of a traffic accident, the terminal automatically collects data on the exact location of the accident, time, and severity. The terminal transmits the data, with a high-priority alert to an ERA-GLONASS operator. Once verified, this information is passed on to the emergency response services. The vehicle's driver and passengers can also contact an ERA-GLONASS operator manually.

The test procedure determines if the system is working correctly.

Make sure that the following conditions are met before starting the procedure:

  • The Electric Parking Brake (EPB) is applied.

  • The vehicle is stationary for a least 1 minute.

  • The ignition is switched on or the engine is running.

  • An emergency response call is not in progress.

  • Network reception is good.

Press the assistance call button for at least 3 seconds, but for less than 10 seconds.

After pressing the assistance call button for 3 seconds, also press the emergency call button for at least 3 seconds. The call button's LEDs flash amber as the test procedure starts and continue to flash until the test procedure ends.

The voice prompts the user with the following:

  • Announce the start of test mode.

  • Announce lights check.

  • Announce microphone check.

  • Announce speaker check.

  • The results of test mode will be pronounced and displays in the instrument panel.

  • A call is made to the ERA GLONASS test centre to record the test results.

The instrument panel displays the message SOS System Not Available if the system is faulty.

If all of the preparation conditions are met, and SOS System Not Available is displayed, contact a retailer/authorised repairer.

NOTES

The SOS System Not Available message is also displayed if there is no network reception. Move the vehicle to an area of good reception and retest.

The test procedure ends after 5 minutes if the ignition is switched off, or if the vehicle is driven more than 300 m.

NOTES

If the test procedure is repeated, make sure there is a time delay of at least 5 minutes before retesting.

Optimised Jaguar Assistance:

The optimised Jaguar assistance call button is located in the overhead console, on the left side. See DRIVER CONTROLS.

In the event of a breakdown, press and release the button's cover to reveal the button. A white/blue LED illuminates in the button. Press the button for 2 seconds to make a direct call to the optimised Jaguar assistance call centre. The button flashes until the call centre answers the call, at which point the LED changes to yellow. The vehicle's location, owner details, and vehicle details are automatically relayed to the call centre.

The optimised Jaguar assistance call centre then sends roadside assistance to the vehicle's location. The agent calls back to confirm the ETA. When the light flashes, push the button to answer the call.

After use, push the button's cover back into place.