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INCONTROL PROTECT

SOS Emergency Call:

There are two states of SOS Emergency Call: Automatic and manual operation.

In a crash situation, where the air bags have been deployed, an automatic emergency call is made to the emergency services. In a non-crash situation, when emergency assistance is required, the emergency call button can be used manually.

In both states, the button flashes yellow until the emergency services answer the call, at which point the flashing stops.

The vehicle's location, details, and the nature of the problem is automatically taken, and the appropriate emergency services are despatched to the vehicle's location. Contact with the emergency services agent can be made, at any time, by pressing the button.

The emergency call button is located in the overhead console. See DRIVER CONTROLS.

Press and release the button's cover to reveal the button. The button is illuminated by a red LED. Press the button for two seconds to make a direct call to the emergency services.

After use, push the button's cover back into place.

NOTES

When the vehicle is traveling in a different country, the SOS Emergency Call still connects, however, the vehicle’s location and the vehicle's details may not be automatically sent.

There are two back-up batteries that maintain full system operation, in the event that the vehicle's battery is disconnected or disabled. The batteries are guaranteed for 3 years. When the batteries require replacement, SOS Limited is displayed in the message center. Consult a retailer/authorized repairer for replacement batteries.

When a fault is detected with the SOS Emergency Call feature, the SOS Limited message is displayed in the message center. Should this occur, the vehicle can still be driven, but consult a retailer/authorized repairer at the earliest opportunity.

Optimized Assistance Call:

The call button is located in the overhead console. See DRIVER CONTROLS.

In the event of a breakdown, press and release the button's cover to reveal the button. The button is illuminated by a blue LED. Press the button for two seconds to make a direct call to the assistance center. The button flashes until the assistance center answers the call, at which point the LED changes to yellow. The vehicle's details and current location are automatically relayed to them.

The assistance center will send roadside assistance to the vehicle's location. The agent will call back to confirm the ETA. When the light flashes, push the button to answer the call.

After use, push the button's cover back into place.

Stolen Vehicle Locator:

In the event that the vehicle is stolen:

  1. First, contact the police and file a police report.

  2. Contact the Stolen Vehicle Monitoring Center via the Jaguar InControl Remote app. Alternatively, use the phone number on the InControl website.

  3. Provide the Stolen Vehicle Monitoring Center with the police report number.

The Stolen Vehicle Monitoring Center will then liaise with the police to pinpoint the exact location of the stolen vehicle. While tracking the vehicle, access to the Jaguar InControl Remote app and the InControl Customer Account, is unavailable until the vehicle is recovered.