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INCONTROL REMOTE & PROTECT

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Remote & Protect™ features will require an InControl account. To register, connect, and activate an InControl account, please refer to the My Jaguar InControl website at: https://incontrol.jaguar.com. Please follow the on-screen instructions.

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When an InControl account is set up, the user of the account creates a PIN. The PIN is required for certain Remote & Protect™ features and account management.

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The availability and functionality of Remote & Protect™ depends on the specification of the vehicle and the market in which the vehicle is used.

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Not all smartphones are compatible. The Jaguar InControl Remote smartphone app is compatible with iPhone™ 5 running iOS 7 and above, and Android phones running v4.0 and above.

In order to use Remote & Protect™, first download the Jaguar InControl Remote smartphone app to a phone. Download the app from the Apple App Store or Google Play Store.

Downloading and installing:

  1. Search for the Jaguar InControl Remote smartphone app from the Apple App Store or Google Play Store.

  2. From the list of results, select the Jaguar InControl Remote smartphone app and install it.

  3. When the installation is complete, open the launcher and select the Jaguar InControl Remote smartphone app icon.

  4. Follow the app's Quick Start Guide (QSG) instructions to complete the set-up process.

The Jaguar InControl Remote smartphone app communicates with the vehicle remotely, to check the vehicle's fuel level and estimated range available. Journey logs can be viewed, and the status of the doors and windows checked. The last parked position of the vehicle can be confirmed, along with directions back to that position.

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Features of the Jaguar InControl Remote smartphone app can be viewed using the Demo Mode function. The features are also explained in the Jaguar InControl Remote smartphone app tour on the settings page.

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Apple and iPhone™ are registered trademarks of Apple Inc., registered in the US and other countries. App Store is a service mark of Apple Inc.

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Google Play Store is a registered trademark of Google Inc.

Home Screen:

The home screen of the Jaguar InControl Remote smartphone app shows vehicle information, including fuel level, range and odometer value. A map displaying the user's location as well as the vehicle's parked location is located at the bottom the app's home screen.

For walking directions to the vehicle, touch the Directions to vehicle tab located underneath the map on the app's home screen.

Vehicle alerts are displayed on the bottom of the screen.

Vehicle Status:

The Vehicle Status screen displays the latest status of vehicle alerts such as a low windshield washer fluid. Each status gives an indication of the health of each alert, as well as offering advice on how to resolve any alerts.

Beep & Flash:

Beep & Flash locates the vehicle by flashing the vehicle’s lights and sounding the horn.

NOTES

The driver is responsible for complying with all regulations in force for that country, regarding the use of vehicle horns.

Vehicle Security:

The Vehicle Security screen displays the open and closed status of all the doors and windows. The Vehicle Security screen also displays the locked and unlocked status of the vehicle.

Vehicle Security allows the user to lock and unlock the vehicle remotely. If either lock or unlock cannot be performed, the phone screen displays an error message. For added security, this function requires a PIN code to be entered.

When the vehicle is locked remotely, it is secured to the maximum possible level allowed in the market in which the vehicle was intended for original sale.

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If any window(s) is in an open position, the vehicle does not lock remotely. In some markets, remote closing of the windows is not permitted.

When the vehicle is unlocked remotely, it relocks after 45 seconds if no door or aperture is opened.

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The driver is responsible for knowing the location of the vehicle and for making sure that the vehicle is secured.

Remote Climate:

Remote Climate allows the engine of an automatic transmission vehicle to be started remotely, and to run for up to 30 minutes. The Remote Climate feature provides a comfortable temperature inside the cabin in advance of the driver entering the vehicle. Press the Engine START soft key on the Remote Climate page and enter a PIN. A target temperature can be set.

Remote Climate does not function if any of the following conditions exist:

  • The vehicle's fuel level is low.

  • The vehicle's battery charge level is low.

  • The vehicle is not locked.

  • A window, door, hood, or the trunk is open.

  • The engine has been manually started.

  • A system error occurs with any required vehicle system.

  • A theft has been reported to the stolen vehicle monitoring center.

  • The vehicle's alarm is sounding.

  • A crash event has been detected.

  • The hazard warning lights are switched on.

  • The automatic transmission is not in Park (P).

  • The brake pedal is pressed.

NOTES

Some markets may prohibit the use of remote engine starting. The driver is responsible for knowing if this function can legally be used.

Journeys:

The Journeys screen displays the most recently completed journeys.

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The journeys feature can be enabled or disabled via the Settings screen within the Jaguar InControl Remote smartphone app.

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Stored journeys can be viewed, deleted, or downloaded as a .csv file to assist with business expenses.

Assistance:

The Assistance screen displays the vehicle's VIN and registration number. Direct calls can be made to the optimized Jaguar assistance call center for breakdown assistance. In the event of a vehicle theft, direct calls can be made to the stolen vehicle monitoring call center.

Settings:

The Settings screen allows the vehicle's security status and the journey recording to be switched on or off. Settings also allows access to the user's InControl account.

Wake Up Timer:

The Remote & Protect™ features enter a low power mode 96 hours after the last engine stop. The low power mode action conserves vehicle battery life.

When the vehicle is parked for an extended period, e.g., when on vacation, or on a business trip, the user can operate the Wake Up Timer feature. The feature wakes up the Remote & Protect™ features on a selected date.

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Any date within a 30 day period can be chosen.

Once Wake Up Timer is set, the Remote & Protect™ features enters the low power mode after 60 hours. Battery power is then reserved for the wake up.

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The Wake Up Timer feature cannot be set once the Jaguar InControl Remote smartphone app has shut down.

SOS Emergency Call:

There are two states of SOS emergency call: Automatic and manual operation.

In a crash situation, where the air bags have deployed, an automatic emergency call is made to the emergency services. In a non-crash situation, when emergency assistance is required, the emergency call button can be used manually.

In both states, the button flashes yellow until the emergency services answer the call, at which point the flashing stops.

The vehicle's location, owner details, vehicle details, and problem are automatically sent to the call center. The appropriate emergency services are despatched to the vehicle's location. Contact with the emergency services agent can be made, at any time, by pressing the SOS emergency call button.

The SOS emergency call button is located in the overhead console, on the right side. See DRIVER CONTROLS.

Press and release the button's cover to reveal the button. A red LED button illuminates in the button. Press the button for 2 seconds to make a direct call to the emergency services.

After use, push the button's cover back into place.

NOTES

If the vehicle is traveling in a different country, the SOS emergency call may still connect. However, the vehicle’s location and the vehicle's details may not be automatically sent to the local provider.

There is a single battery that maintains full system operation in the event that the vehicle's battery is disconnected or disabled. The battery is guaranteed for the vehicle's 3 year warranty period. If the battery requires replacement, the instrument panel displays the message SOS Limited. Consult a retailer/authorized repairer for a replacement battery.

If a fault is detected with the SOS emergency call system, the instrument panel displays the message SOS Limited. If this occurs, the vehicle can still be driven, but consult a retailer/authorized repairer at the earliest opportunity.

Optimized Jaguar Assistance:

The optimized Jaguar assistance call button is located in the overhead console, on the left side. See DRIVER CONTROLS.

In the event of a breakdown, press and release the button's cover to reveal the button. A white/blue LED illuminates in the button. Press the button for 2 seconds to make a direct call to the optimized Jaguar assistance call center. The button flashes until the call center answers the call, at which point the LED changes to yellow. The vehicle's location, owner details, and vehicle details are automatically relayed to the call center.

The optimized Jaguar assistance call center then sends roadside assistance to the vehicle's location. The agent calls back to confirm the ETA. When the light flashes, push the button to answer the call.

After use, push the button's cover back into place.

Stolen Vehicle Locator:

In the event that the vehicle is stolen:

  1. First, contact the police and file a police report.

  2. Contact the stolen vehicle monitoring center via the Jaguar InControl Remote smartphone app. Alternatively, use the phone number on the InControl website, please refer to the Jaguar website at: www.jaguar.com/incontrol.

  3. Provide the stolen vehicle monitoring center with the police report number.

The stolen vehicle monitoring center then liaise with the police to pinpoint the exact location of the stolen vehicle. While tracking the vehicle, access to the Jaguar InControl Remote smartphone app and the user's InControl account, is unavailable until the vehicle has been recovered.